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    The main IP address: 148.252.203.7,Your server United Kingdom,Guildford ISP:Department for Environment Food and Rural Affairs  TLD:uk CountryCode:GB

    The description :key 'take outs' from the official liverpool mutual homes annual report 2015/16 document. a full version of this report can be downloaded in pdf format....

    This report updates in 02-Sep-2018

Created Date:26-Aug-2014
Changed Date:03-Nov-2017

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home about lmh group our vision our homes investing in communities building homes our performance a year in pictures involving customers value for money financial statements our people the executive team become a shareholder download the pdf version main menu home about lmh group our vision our homes investing in communities building homes our performance a year in pictures involving customers value for money financial statements our people the executive team become a shareholder download the pdf version annual report & value for money statement 2016/17 our annual report looks back on our performance over the last business year and showcases our priorities and achievements, as well as our plans for delivering excellent services into the future. you can read our full consolidated financial statement and directors’ report here . about lmh group liverpool mutual homes (lmh) is a housing association, established in 2008, that owns 15,334 homes in liverpool and the wider city region. lmh is committed to building, renovating and maintaining all homes to the highest standards. housing maintenance solutions (hms) is a building, repairs and maintenance contractor for liverpool and the north west. working with lmh and other clients, profits are reinvested into the group’s social dividend, delivered by commutual. lmh developments builds and refurbishes high-quality homes for affordable rent and shared ownership on behalf of lmh group. an active development programme is fulfilling lmh’s vision of new homes for the liverpool city region. commutual was established in january 2017 as lmh group’s charitable arm. formed to make a positive difference to communities and lives across merseyside, commutual builds on work previously delivered by lmh and toxteth firefit hub. lmh group in numbers 15,334 homes 571 employees £76m group turnover £25.7m hms turnover £380m value of stock 299 new homes built £2.4m hms gift aid £10.8 million lmh developments turnover 43,279 repairs & maintenance appointments kept our vision lmh’s vision is to have ‘pride in our homes’ and be ‘proud of our neighbourhoods’. hms’ vision is ‘to be a leading maintenance and construction services provider in the north west’. lmh group’s corporate plan supports these visions and sets out our goals and aspirations from 2015/16 until 2019/20. view more close the corporate plan has three key focuses: focus on viability and strength lmh aims to carry out all of its activities in the most efficient and effective manner possible to create ‘social dividend’, which can be used to address deprivation, promote inclusion and support communities. focus on enterprise and growth lmh aims to increase this ‘social dividend’ through an entrepreneurial approach by diversifying to offer new products and services. focus on communities and customers the social purpose is vital in order to ensure that, whilst the group diversifies its activities, it remains well anchored to its values and helps to improve the lives of the communities it operates in and the people living in lmh homes. you can find out more about our business plan here our homes great homes are at the heart of what we do. our 15,334 homes comprise: 13,179 for general needs at social rent 1,351 for affordable rent 18 for shared ownership 722 for people aged 55 and older 64 for temporary housing 45% 3 bed houses 22% 1 bed flats 10% 2 bed houses 7% 2 bed flats 8% bungalows 4% 4+ bed houses 4% other -- investing in homes almost £48 million was invested in improving homes and new-build developments. see how we invested these funds: more investment programme 2016/17 expenditure kitchens £325,000 bathrooms £249,000 central heating – boilers £173,000 central heating – carcass £97,000 wiring £133,000 doors £50,000 communal works £700,000 structural works £3,753,000 hostel works £2,000 asbestos – safety works - adaptations £95,000 environmental works £3,861,000 development programme (completed) £35,105,000 other works & fees £3,328,000 total £47,871,000 close all homes met the decent homes standard. lmh continued to invest in homes in accordance with our 30-year property improvement plan. during the year, major works and cyclical repairs focused on improving the physical environment of lmh neighbourhoods and improving the energy efficiency of some of lmh’s hardest to heat homes. investing in communities every year, the group looks to maximise outcomes and minimise costs whilst remaining anchored by social purpose and clear values. this approach generates a ‘social dividend’, which is reinvested to address social, environmental and economic issues faced by customers and communities. our new charitable arm commutual was formed in january 2017 to make a positive difference to communities and improve lives across merseyside. partly funded through gift aid from hms, commutual focuses on four key impact areas: commutual's highlights 2016/17 we invested £770,000 in measurable social projects. every £1 spent generated £8.70 in social value. january 2017 saw commutual take ownership of the firefit hub, a state of the art facility for the community in toxteth. 95 people found employment through the liverpool mutual in work partnership with liverpool city council 31 access to work placements provided paid work experience for young people aged between 16 and 29. 279 children attended school holiday camps to keep active and engaged and 521 young people began school days at an lmh breakfast club. 115 people benefited from charitable grants through the charitable grants worker partnership with the cab. 179 tenants improved their it skills, by attending one of our digital hubs. 301 health and wellbeing sessions were offered to customers of all ages, from primary age children to older people. other projects other projects people benefitted activities for older adults 153 health bursaries 143 healthy children 167 supporting community hub - florence institute 69 close new homes in 2016/17, lmh developments completed 299 new homes and started work on a further 350, across 11 live schemes. the group invested £31.2 million for the year to deliver high-quality homes for communities across liverpool. key schemes completed in the year include: marwood towers, everton 81 homes hazeldale road, warbreck 58 homes buckles nursery, knowsley 51 homes naylorsfield drive, belle vale 33 homes hewitson road, tuebrook 8 homes tetlow street, everton 16 homes everton road, everton 10 homes harrington place, roby 4 homes hms builds, repairs and maintains during 2016/17, hms carried out 59,916 home repairs for lmh. 99.98% of all hms repairs were completed within the target time. as well as this core activity, hms continued to grow into new business areas and undertook a variety of large-scale construction, refurbishment and adaptation works for customers across the north west. major projects included: granby four streets transforming 43 victorian homes shallcross court refurbishing lmh apartments for older people cunard building improvement works to a city landmark find out more our performance each year, lmh sets service standards and targets across the business. we measure our performance against these targets to ensure customers receive a consistently high standard of service. repairs in 2016/17, hms carried out 59,916 repairs for lmh. 99.98% of routine repairs were completed on time, exceeding our target of 99.5% . 100% of emergency repairs were completed on time (target: 100%) . continued positive performance in repairs is a result of strong and effective partnership working between lmh and hms. gas servicing lmh is required by law to carry out a full gas service to all homes every 12 months. 99.99% of lmh homes were gas serviced in 2016/17 - just falling short of our 100% target. this slight decline was the result of tenants at two properties failing to allow access. anti-social behaviour lmh will not tolerate anti-social behaviour and aims to deal with all issues as quickly and effectively

URL analysis for lmh-annual-report.co.uk


https://www.lmh-annual-report.co.uk/2016-17/#top
https://www.lmh-annual-report.co.uk/2016-17/#invcommunities
https://www.lmh-annual-report.co.uk/2016-17/storage/app/media/1617/report/ofr_2017.pdf
https://www.lmh-annual-report.co.uk/2016-17/#ourperformance
https://www.lmh-annual-report.co.uk/2016-17/#about
https://www.lmh-annual-report.co.uk/2016-17/#valueformoney
https://www.lmh-annual-report.co.uk/2016-17/#buildinghomes
https://www.lmh-annual-report.co.uk/2016-17/#ourhomes
https://www.lmh-annual-report.co.uk/2016-17/#becomeshareholder
https://www.lmh-annual-report.co.uk/2016-17/#ourpeople
https://www.lmh-annual-report.co.uk/2016-17/#financialstatements
https://www.lmh-annual-report.co.uk/2016-17/#vision
https://www.lmh-annual-report.co.uk/2016-17/#involvingcustomers
https://www.lmh-annual-report.co.uk/2016-17/#executiveteam
https://www.lmh-annual-report.co.uk/2016-17/storage/app/media/1617/report/ofr_2017.pdf
firefithub.org.uk
commutual.org.uk

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